Terms and Conditions
Terms & Conditions
Welcome to DMV RUGS. By using our website, purchasing our products, or engaging with our services, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. General Information
• These Terms & Conditions govern your use of our website and services.
• We reserve the right to update, change, or modify these terms at any time.
• By continuing to use our services, you accept any modifications made to these terms.
2. Product Information
• We strive to provide accurate descriptions and images of our prayer rugs. However, slight variations in color or texture may occur due to lighting and screen differences.
• All products are subject to availability. If an item is out of stock after purchase, we will notify you and offer a refund or alternative option.
3. Pricing & Payments
• Prices are listed in USD
• We accept payments through PayPal, Apple Pay, and credit/debit cards
• Orders will not be processed until full payment is received.
4. Shipping & Delivery
• We aim to process and ship all orders within 3-5 business days.
• Shipping times vary depending on your location. Estimated delivery times will be provided at checkout.
• We are not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances.
5. Returns & Refunds
• We accept returns within 30 days of purchase if the item is unused and in its original condition.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Refunds will be processed within 5-7 business days after receiving the returned item.
6. Intellectual Property
• All content on our website, including images, logos, and product designs, is our property and cannot be used, copied, or distributed without permission.
7. Limitation of Liability
• We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products.
• By purchasing from us, you acknowledge that we are not responsible for any misuse of our products.
8. Privacy Policy
• We respect your privacy and only collect necessary information to process your order.
• Your personal data will not be shared with third parties except as required to fulfill orders (e.g., shipping providers).
9. Contact Information
For any questions regarding these terms, please contact us at:
By purchasing from DMV RUGS, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Return and Refund Policy
Return Policy
At DMV RUGS, we are committed to providing high-quality prayer rugs that enhance your prayer experience. If you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange.
Returns & Exchanges
• Eligibility: Items must be unused, in their original condition, and returned within 30 days of purchase.
• Refunds: Once we receive and inspect your return, we will process a refund to your original payment method within 5-7 business days.
• Exchanges: If you would like to exchange your item for a different design or color, please contact us, and we’ll be happy to assist.
Non-Returnable Items
• Used or damaged items not due to a manufacturing defect.
Return Process
1. Contact Us – Email us at info@dmvrugs.co or message us through the chat icon with your order details.
2. Ship Your Item – We will provide return instructions. Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Receive Your Refund or Exchange – Once received, we will process your return within 5-7 business days.
For any questions, feel free to reach out to us through email or the chat option. Thank you for choosing DMV RUGS!
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